Tag Human–Computer Interaction

Developing a psychological model of end-users’ experience with news Web sites

The primary aim of the research project presented in this thesis was to develop and test a comprehensive psychological model of interaction experience with news Web sites.

Although news media have been publishing on the Web increasingly since the second half of the 1990s and news sites have become a favoured source of news for many, there is a lack of knowledge about news sites in terms of interaction-experience constructs and their structural relationships. The project aimed to examine people’s use of news sites from the perspective of interaction-experience research by developing a model and, based on this model, to provide guidance for designers of news sites.

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Theoretical and methodological challenges of cross-cultural interaction design

Cultural diversity has become a significant challenge in humancomputer interaction (HCI) and in the design of interactive technology.

During the design process, a designer needs to consider how culture affects the ways in which people view, adopt and use technology. Furthermore, cultural issues affect also the design process itself, because design theories and methods are based on particular cultural assumptions that do not hold in every design context. This thesis discusses the specific challenges of cross-cultural design and to what extent the current approaches in cross-cultural HCI have considered them. A new design approach that borrows from worth-centred design and ethnographic research tradition is suggested to address the identified challenges of cross-cultural design. A case study about mobile phones in the life of Tanzanian university students serves as an example of how the approach can support design by highlighting user values and general patterns of technology ownership and use in the local context, as well as providing methodological guidance throughout a design project.

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Author: Minna Kamppuri
Department: University of Eastern Finland, Joensuu, Finland

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